Policy Details
Effective Date: November 2025
Last Updated Date: November 2025
1. Order Processing
Order Processing Time:
All orders are processed within 1–3 working days after confirmation.
Processing on Holidays / Weekends:
Orders are not processed on Sundays or public holidays. Orders placed during these days will be processed on the next working day.
2. Shipping Partners
Courier Companies Used:
Bluedart, Delhivery
Logistics Platforms Used:
Shiprocket
3. Delivery Timeframe
Standard Delivery Time:
Orders are typically delivered within 2–7 working days after dispatch.
Remote Area Delivery Time:
Delivery to remote or non-serviceable areas may take additional time depending on courier availability.
4. Shipping Charges
Shipping Fee Policy:
Shipping charges, if applicable, are calculated and displayed at the time of checkout.
Free Shipping Conditions:
Free shipping may be offered during promotional campaigns or on selected products/orders.
5. Order Tracking
Tracking Method:
Order tracking details are shared via SMS, email, or customer account panel after dispatch.
Tracking Link Provider:
Tracking is provided through courier partner websites via Shiprocket.
6. Delivery Issues
Delay Handling Procedure:
In case of delivery delays, customers will be informed, and our team will coordinate with the courier partner to resolve the issue.
Lost Shipment Handling:
If a shipment is lost in transit, we will investigate with the courier partner and provide a suitable resolution, including replacement or refund where applicable.
7. Undelivered Orders
COD Refusal Policy:
Customers who refuse Cash on Delivery (COD) orders may face restrictions on future COD purchases.
Incorrect Address Policy:
Orders with incorrect or incomplete address/phone details may be returned to our warehouse. Re-shipping may require additional charges.
8. Service Coverage
Countries Served:
India
International Shipping Availability:
Currently, we do not offer international shipping.
9. Force Majeure
Sagar Decorations shall not be held responsible for delays or failure in delivery due to events beyond control, including natural disasters, strikes, government actions, pandemics, or disruptions in logistics services.
10. Contact Information
Business Name: Sagar Decorations
Support Email: support@sagardecorations.com
Support Phone: +91 9960780672
Business Address: Shop No 1, Ahsfak Khan Complex, Near Amber Automobiles, Parbhani Road Pathri, Pathri, Maharashtra – 431506